Bangladesh Police - Digital Transformation
Online GD Automation, Citizen Apps, Duty Management & UDB System
Client Overview
About Bangladesh Police
Bangladesh Police is tasked with maintaining public order and providing essential services to citizens across the country. Traditional systems for filing General Diaries (GD), managing daily police duties, and identifying unknown deceased persons relied heavily on manual processes—creating inefficiencies, accessibility gaps, and record inconsistencies. To address these challenges, a unified digital solution was essential for improving citizen engagement and internal coordination.
Project Summary
Opus Technology Limited successfully developed and launched an end-to-end digital service platform that modernizes both public-facing and internal police operations, making services more accessible, secure, and efficient.
Comprehensive Digital Platform Modules:
- Online GD Automation – Web and mobile platform for digital GD submission
- Mobile Applications for Citizens – Android and iOS apps for public engagement
- Digital Duty Activity Management – Officer scheduling and activity tracking
- Unidentified Dead Body (UDB) Record System – Central database with image records
Key Objectives
Allow citizens to submit General Diaries online securely and conveniently
Empower the public with mobile apps for police assistance and service tracking
Digitize duty rosters and activity logging for transparency and supervision
Build a central database for unidentified dead bodies with image and data records
Reduce manual paperwork and improve service speed
Challenges
🚫 Accessibility Barriers
Citizens faced long queues and travel burdens to file GDs at police stations, especially in remote areas.
🚫 No Status Tracking
No public platform existed to track the status of filed reports or receive updates on case progress.
🚫 Manual Duty Management
Manual duty scheduling lacked transparency, oversight, and efficient officer deployment coordination.
🚫 Fragmented UDB Records
Fragmented data on unidentified bodies hindered identification efforts and family tracing processes.
Our Solution
Opus Technology built and implemented a comprehensive multi-module digital policing solution that transforms how Bangladesh Police serves citizens and manages internal operations:
✅ Online GD Platform
Web-based and mobile GD submission with OTP verification, photo uploads, real-time status tracking, and instant PDF downloads for citizen records.
✅ Mobile Apps for Citizens
Android and iOS applications enabling GD filing, emergency contacts, police station locators, push notifications, and direct communication channels.
✅ Digital Duty Management
Officer assignment scheduling, attendance tracking, duty reporting dashboards for supervisors, and real-time deployment monitoring.
✅ Unidentified Dead Body Module
Secure database with image uploads, biometric entry capabilities, location tagging, and inter-station sharing for improved identification.
Platform Impact Distribution
Distribution of digital transformation impact across key service areas
Results & Impact
Increased Accessibility
Citizens can now file GDs remotely via mobile or web, eliminating travel and wait times.
Faster Processing
Digital workflows significantly reduce delays in registering and verifying reports.
Enhanced Duty Oversight
Real-time monitoring of officer deployment improves accountability and resource allocation.
Better Identification
Improved public visibility of UDB records facilitates family tracing and closure.
Citizen Engagement
Mobile apps strengthen communication and trust between police and the public.
Conclusion
By deploying the Online GD Automation System, Citizen Mobile Apps, Digital Duty Management, and Unidentified Dead Body Platform, Opus Technology has enabled Bangladesh Police to adopt a forward-thinking approach to law enforcement services. The integrated system reflects a national commitment to smart policing, public accessibility, and digital governance.
This transformative project demonstrates how technology can bridge the gap between law enforcement and citizens, creating a more transparent, efficient, and accessible public safety ecosystem. The platform sets a new standard for digital public services in Bangladesh and serves as a model for modern policing initiatives.
💡 Opus Technology – Bridging Communities and Law Enforcement Through Innovation 📱🛡️📋
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